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testimonials

“I have often stated over the 35 years that I have been in the real estate business in California that you can really get to know someone from a real property single transaction. I am pleased to say that I got to know the professionalism of Susan Robards as she represented me and my partner in the sale of a house in Oakland. We set up three interviews with three different agents. They were all excellent. In short order, Susan separated herself from the others .... No stone was left unturned. A marketing plan for a tough market was called for and delivered by this consummate professional. She is an excellent writer and communicator. Her ad copy and listing copy were exemplary. Her market research was thoughtful, reasonable and conservative. It proved correct because, shortly after hitting the market with Susan acting on every marketing tactic she promised . . . we received two offers and accepted one at $37,000 above the list price. In summary, my partner and I had an extraordinary experience working with Susan Robards. I cannot recommend her more. She is an exceptional agent and person. If you would like to speak with me, I would be most happy to discuss this letter with you and any detail that you desire.”
—Jim Corbett & Adam Ascher

"In a very challenging housing market, Susan Robards’ professionalism, expertise and tenacity sold our house in 10 days.  When we first sat down with Susan and decided to list our house with her, she told us exactly what to expect.  There were no surprises.  Although we were not Susan’s only clients, each day she made us feel as though she was working only for our family.  She was honest and accurate with pricing our house.  We feel that if we had priced our house for anything other than what Susan recommended, we would not have sold our house so quickly or made the profit on it that we did.  My husband and I make no hesitation when we recommend Susan Robards to anyone who is thinking of putting their house on the market.  She went above and beyond with marketing our home.  We honestly believe that no other Realtor could have sold our house so quickly, which enabled us to buy a bigger house for our expanding family."—John & Rebecca Del Bono

“We are even more in love with our home and still full of gratitude for the role you played in helping us obtain it.  The compassion and integrity we both sensed in you proved to be authentic.  Representing both buyer and seller put you in the position of facilitator, a role for which you are well suited.  You facilitated a deal that was a ‘win-win.’  Your personal qualities and interpersonal skills engendered trust with the seller as well as with us.  Thank you for helping us obtain our cherished home and making the business end of the process be one of integrity and mutual respect for all parties.”
—M. Berger & R. McGee

“Susan represented us both as the listing agent for our condominium and as the buyer’s agent for our single family residence purchase. We are very happy with the results. By following her advice on pricing, timing and staging, we sold our condo for a great price in less than 3 weeks, during a very low point in the housing market. At the same time, Susan helped us find a house in the exact location we wanted, for the price we wanted to pay.  There were two other competing offers on the home, and her knowledge of the market and strong negotiating skills resulted in our offer being accepted by the seller.  She is highly professional and efficient; and she is also a nice person with refined taste. We highly recommend her real estate services.” —G. & G. Leal 

 

"In a nutshell, as the listing agent of my home in the current down market, Susan was able to bring me two offers, both over my asking price. Having bought and sold properties through-out my life, Susan's professionalism, boundless energy and willingness to always go the extra mile convinced me of her superior standing among others in this business. I would willingly give her a verbal recommendation to anyone thinking of buying or selling."—Linda Hansen

“Susan proved to me that I didn’t know everything about buying a home, although I had done it several times throughout my life. Her steadfast guidance in helping me purchase a home in this uncertain market really convinced me that having an experienced Realtor—one who is also highly ethical, very professional and a good listener—can be an invaluable asset. And, her customer service did not end after the sale. I will continue to seek her advice in real estate matters and will joyfully refer her to anyone who needs an ally in the real estate world.”—Bill Baker

“My husband and I had the pleasure of working with Susan Robards on the sale of our Oakland home.  Being that it was the sale of our first home we were honestly apprehensive to use a Realtor at all, thinking, "they make how much to put a sign in the yard!" We were completely converted to long-term believers in the importance of your selected agent. Our property contained a complex set of potential challenges due to its uniqueness yet, she proactively, efficiently, and quickly was able to attract multiple offers for us, and ultimately to secure a deal that was $136,000 over asking price—and, she acted as a dual agent, representing both the Sellers (us) and the Buyers. Her skill at being able to fairly and without bias successfully negotiate a contract to the satisfaction of all was nothing short of amazing. From the beginning and even beyond the completion of our transaction she communicated and coordinated with us at our new home out of state.  An impressive experience to have been a part of, we absolutely recommend using Susan Robards as your Realtor!”
—Nicholas & Kyndra DeZubiria

“We first met Susan at an open house she was hosting. . . We were immediately won over by her personality and enthusiasm. Right away, Susan went beyond our expectations. . . Her positive attitude kept us motivated to keep looking for that perfect home. When we finally found it, we were amazed that Susan's expertise extended beyond the search for a home. She handled all the details of the closing. Everything was handled professionally and there were no slip-ups anywhere. . . We couldn’t be more grateful to Susan for doing such an excellent job. “
—Ovi Groza & Theodora Dordea

“Susan Robards is an intelligent, informed and extremely capable real estate professional.  As a home stager, I have worked with many top agents over the last seven years.  I have the opportunity to see who works hard for their clients and who doesn't work as hard.  Susan is thorough, hands on and appreciated by all her clients.  It is truly most enjoyable to be working side by side with her on the projects on which we collaborate.”
—Christine Mattsson, Nest Egg Staging